Jewel Bliss takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Acceptance of Terms
By accessing, browsing, registering, or placing orders through our jewellery website, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use the website.
2. User Registration
Customers may create an account using:
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to provide accurate and updated information at all times.
3. Ordering Process
Orders placed through the website are considered enquiry or order requests only.
Our team will contact customers directly through:
to confirm product availability, pricing, delivery details, and payment instructions.
4. Payment Terms
We do not provide online payment through the website.
All payments are handled directly after order confirmation through agreed communication channels such as WhatsApp or direct contact.
Orders will only be processed after payment confirmation where applicable.
5. Pricing and Product Availability
Product prices, availability, designs, and specifications may change without prior notice.
We reserve the right to:
Jewellery images may slightly differ due to lighting, photography, or screen settings.
6. Shipping and Delivery
Delivery timelines are estimated and may vary depending on location and courier service availability.
Customers are responsible for providing accurate delivery information including address and mobile number.
We are not responsible for delays caused by courier services, customs, or incorrect customer information.
7. Return Policy
Returns are accepted only for eligible cases approved by our support team.
To request a return:
Without a proper unboxing video, return or replacement requests will not be accepted under any circumstances.
Products must be:
Customized or damaged products are not eligible for return.
8. Refund Policy
We do not provide refunds once payment is completed and the order is confirmed.
Refunds will not be issued for:
In approved exceptional cases, replacement or store credit may be provided at management discretion.
9. Customer Responsibilities
Customers agree:
We reserve the right to suspend accounts involved in suspicious or abusive activities.
10. Intellectual Property
All website content including:
belongs to the website owner and may not be copied or reused without written permission.
11. Limitation of Liability
We are not liable for:
Customers use the website at their own risk.
12. Privacy
Customer information including mobile number, address, and email is collected only for:
We do not sell customer information to third parties.
13. Modifications to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice.
Continued use of the website after changes means you accept the updated terms.
14. Contact Information
For order confirmation, support, or enquiries, customers may contact us through the official WhatsApp number or contact details provided on the website.
By using this website, you acknowledge and agree to these Terms of Use.
